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Shipping

 

General Shipping Information

All orders that are in-stock will be shipped within 2 business days, with weekend orders being processed the following Monday. Our warehouse is closed during major U.S. holidays.

Our standard shipping options are UPS Ground for U.S. orders and UPS Priority Mail International for international orders (see below for more information on international orders). For U.S. and most international orders we provide expedited shipping options. All orders are shipped from the U.S. and you will receive an email with your tracking number once your order has left our warehouse.

Please note: Before your order is placed please make sure the delivery address is correct. Unfortunately we are not able to change the delivery address once an order has shipped. Also, please note that UPS is not able to ship to a P.O. Box. If you need to ship to a P.O. Box please reach out to us at support@wandrd.com and we will ship your order via USPS.

International Shipping & Customs

Please note: We have partnered with a reliable international shipping service (UPS), but unfortunately WANDRD cannot guarantee exact delivery times due to the unknowns involved with trans-border shipping. Customs can delay, refuse to process, lose or impose unanticipated customs or duties to international shipments at their discretion. Shipments can be returned to us or lost in transit with no reasons indicated. Other possible reasons for delay that are out of our control are weather, labor strikes and volume peaks.

International shipments are typically delivered in 3-15 business days depending on the service, but can sometimes take as long as 3-4 weeks depending on the factors listed above. If your order is delayed for any reason we will do everything we can to make it right. Please don't hesitate to reach out to us.

Shipping Options and Estimated Delivery Times: We offer two international shipping options for most countries: UPS Priority Mail International and UPS Worldwide Expedited.

Orders shipped via UPS Priority Mail International are typically delivered in 6-15 business days depending on the country. With this service UPS will ship the parcel to the destination country and then hand over to the local post office for delivery. Your UPS tracking number will provide a status update when the parcel is delivered at your address, but will typically not provide detailed status updates while in the destination country. If your order is delayed after arriving in the destination country please reach out to the local post office with your UPS tracking number. If you require any assistance please don't hesitate to reach out to us.

Orders shipped via UPS Worldwide Expedited are typically delivered in 3-7 business days depending on the country. With this service UPS will ship the parcel directly to your address and will provide detailed status updates.

Customs & Duties: Any order shipped to a destination outside of the United States may be subject to import taxes, customs duties, and fees. These taxes, duties, and fees vary by country and are the sole responsibility of the recipient of the shipment. We have no control over these charges and cannot predict what they may be. You should contact your local customs office for more information.