Let’s face it, most companies have a “lifetime” warranty and then creatively explain how a lifetime means 5 years. We’re not like other companies. When we say lifetime, we mean it. All WANDRD products are covered by our WANDER MORE WORRY LESS, lifetime warranty. This means that for as long as you own your WANDRD gear, we will make sure your bag is free from manufacturing defects and is functioning properly! We are seriously committed to making the absolute best gear available and we stand behind our products, so if something on your bag breaks and causes it to stop functioning, we’ve got you covered!
While we’re always going to do everything we can to make you happy, please know that there are limitations to this warranty. This warranty does NOT cover damage caused by accidents, normal wear and tear, damage by third parties or negligence (No, we won’t replace your bag if your crazy ex takes an axe to it or if it got scraped up when you fell off your skateboard). Seriously though, if your bag doesn’t have any scuffs, scratches or blemishes, you’re probably not going hard enough. Just saying! Please check out our comprehensive Q&A below before submitting a claim and if any of your questions aren’t answered, feel free to reach out to our Certified Gearologists for additional information! (firstname.lastname@example.org)